Andrea Cervantes | Crain's Sacramento

In this ongoing series, we ask executives, entrepreneurs and business leaders about mistakes that have shaped their business philosophy.

Andrea Cervantes

Background:  

Sheldon Grove Family Dental is a privately owned cosmetic dental practice with a staff that lives entirely in Elk Grove. Dr. Cervantes, a South Sacramento native, earned her undergraduate degree in biological sciences at the University of California, Davis.

The Mistake:

In the beginning I thought I could do everything myself and create a successful dental practice. I felt if I controlled and oversaw all the variables of running a business, the practice would automatically take off.

I tried to micromanage the practice and myself. I think it was only natural to try to oversee everything in my practice. As my staff grew, so did the demands of running a practice.

It became so taxing that I realized something had to change. Life was not completely about the business. This is not to say that I no longer cared, but I was stretching myself way too thin. I realized the more I tried to do, the less time I had for my patients.

If I wanted to be successful, I needed to let go, trust my employees, and let each staff member work to their potential.

The Lesson:

Ever since I was young, I was prepped for academics. There was some fun, but also lots of homework. Because my parents instilled in me a code of work ethics, I was primed for success. 

Little did I know my Type A personality, along with my ambitious attributes, would come into play.

What I learned was if I wanted to be successful, I needed to let go, trust my employees, and let each staff member work to their potential. I learned that doing so empowered each individual and gave each a feeling of ownership.

As a result, the practice grew, the patients received the best care possible, and so much pressure of running the business lessened. The old saying turned out to be true: “You can’t be a jack of all trades and a master of none.”

 

Pictured is Andrea Cervantes. | Photo courtesy of Sheldon Grove Family Dental.

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